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Pocono Smart
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About Pocono Smart

Fourteen years of systems in the mountains

We are a local crew working on homes and vacation properties across the Poconos. Houses here have their own problems: stone walls that eat signal, months standing empty in winter, summers that are hard to dehumidify. Do this long enough and you learn that the generic answers do not hold up here.

2012
First residential job
600+
Homes completed
4
Technicians and planners
0
Subcontracted crews
Pocono Smart technician working on site
How we started

With a Wi-Fi problem nobody would own

In the early years we only pulled network cable. We kept getting called to the same situation: a homeowner had bought a full set of smart equipment, it dropped offline every few days, the equipment vendor blamed the network, the network company blamed the equipment, and nobody would take responsibility for the whole thing.

We widened what we do specifically so somebody would own it. Today the signal survey, the electrical work, the controller setup and the training at the end are all done by the same people. When something goes wrong you make one call.

It is not the most profitable way to run this — subcontracting would be far easier. But in country like this, having someone who will actually drive back out matters more than anything else.

Our rules

Four things we do not bend on

Measure everything

No guessing node counts from square footage, no estimating load from experience. Every number comes off a meter on site.

Always leave a way out

Every smart device has a manual or mechanical fallback. Power cut, internet down, dead phone — it still has to work.

Open standards first

We favor Matter, Zigbee and Z-Wave equipment so you are never trapped inside one company’s ecosystem.

Tell you everything

Quotes list parts and quantities; handover includes the layout. You are entitled to know what went into your walls.

Local conditions

Why jobs up here are different

If you have moved from a city, you may find that equipment which worked perfectly before behaves oddly here. A few reasons come up again and again.

What the houses are built from

A lot of property in this area is stone or full-log, often with solid interior structure too. That attenuates wireless signal far more than drywall, and the same router can end up covering half the area it did before. It is the main reason we insist on measuring on site.

Seasonal vacancy

A vacation home can go weeks without anyone in it during winter. Remote monitoring stops being a convenience at that point and becomes necessary: an interior dropping below freezing, humidity going wrong, a power or internet outage — somebody has to be told immediately. On those jobs we put extra work into alarms and fallbacks.

Power quality

Outages are more frequent than in town, and the voltage on restoration is not always clean. We fit surge protection on controllers and network gear, and suggest putting critical circuits on backup, so you are not reconfiguring the house after every storm.

Tree cover

For solar, shading and the low winter sun angle change the numbers dramatically. Estimating from roof area alone produces figures that are far too optimistic.

Making it look good on day one is not hard. Having it still work properly in three years is the part we care about.

Want to know what suits your house?

Book a visit. We walk it, measure it, and give you something written and specific.

Book a visit